Alcohol intoxication is a worldwide problem. This is why it’s crucial to understand the harmful effects of alcohol intoxication, whether you are a hospitality business owner or a bar worker. Violence, drunk driving, property damage and unexpected deaths can be avoided if you’re able to prevent patrons from drinking beyond their capacity. In connection to this, you should be skilled in recognising signs of intoxication, refusing to serve intoxicated customers, and dealing with intoxicated patrons appropriately.
In Victoria, Responsible Service of Alcohol (RSA) training is mandatory for people employed to serve alcohol. RSA aims to make trainees realize their obligations in serving alcohol responsibly. If you plan to set up a business or pursue a career in the hospitality industry, you need to look into RSA courses now.
To be exact, a good RSA course should be able to provide sound knowledge about:
- alcohol and the body – Alcohol is hazardous especially when consumed irresponsibly. Thus, it is important to be served in the right amount and mix.
- alcohol laws – Before serving alcohol to anyone, you must consider: the allowed drinking age; the duties entailed in the responsible serving of alcoholic drinks; and the consequences of RSA violations.
- refusal of service – Patrons are usually offended by refusal of service. Troubles can be avoided by refusing patrons professionally and subtly. If incidents transpire because of refusal of service, it must be promptly and properly recorded.
- safe environment promotion – Drinkers behave according to the kind of environment they’re in. Premises housing rave parties will definitely encourage wild drinking. Through an RSA training, you will learn how to good systems and implement protective measures to ensure safety of your business and your patrons.